ID Status Date Product
#18330301 Closed AJAX AutoSuggest
Rick Durand

Hi Codenegar,

You previously helped me update my Autosuggest plugin in order for it function with HTTPS. That ticket number was #18330067.

I have updated my website to WordPress 4.3 this week and now the Autosuggest is not functioning again. Could you help me get it working again please?

Thank you kindly for your time.

Farhad Ahmadi

Hi,

The plugin is compatible with the latest version of WordPress.

Can you describe the exact issue? Do you see an error message?

Thanks.

Rick Durand

Hi Farhad,

Thank you for your quick response, I appreciate it. The search function is not auto-generating any results. It only provides a numeric value of “-1”. Please view attached screenshot.

Thank you,

Rick

Farhad Ahmadi

Open plugin options page and uncheck Enable token option and press save.
Reload the search page, now it should work.
Thanks.

Rick Durand

Hi Farhad,

Thank you for your quick response, I appreciate it. I’ve disabled the “Enable token” option, but it did not fix the issue. Could it be anything else?

Thanks again for your assistance.

Regards,

Rick

Farhad Ahmadi

I have checked your website, when searching for tags is enabled the plugin can’t find anything.

I have disabled searching for tags and now the search results are shown and the plugin is working.

It’s possible that the plugin search is affected by another code by a plugin or active theme(because we use WordPress API and all plugins,… have access to it). Make sure there is no conflict, deactivate all plugins one by one and check if the plugin has started working or not.

Sorry for any inconvenience. If there is a problem about the plugin we will fix it in the next update. However your search is working now.

Please let me know if you need anything else or found any more details.

Thanks.

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